FAQs

General Information

• Who should attend the Docket User Summit?
• Any and all Docket users who are looking to connect, learn, and grow their business!
• When is the Docket User Summit?
• The event will take place May 18th-20th, 2025.
• Where is the event being held?
• The Summit will be hosted at the Sheraton Grand Nashville Downtown in Nashville, Tennessee.
• What can I expect from the event?
• Attendees will enjoy three days of collaboration, networking, and workshops designed to help Docket users connect, exchange ideas, and gain valuable business insights.

Registration and Pricing

• How can I register?
• Registration will open on January 6th, 2025. You can secure your spot via our event page.
• Is there a group discount available?
• At this time, there are no group discounts, but the Early Bird pricing offers significant savings.
• What is included in the registration fee?
• Your registration covers access to all summit sessions, workshops, networking events, and 1:1 support opportunities.
• Can I cancel my registration and get a refund?
• Refunds are not permitted. For special cases, reach out to marketing@servicecore.com.

Travel and Accommodations

• How do I book a hotel room?
• A booking link with a group rate for the Sheraton Grand Nashville Downtown will be available starting January 6th. Click here to book.
• Can I extend my stay at the hotel?
• Yes, the group rate is valid for up to 3 days before and 3 days after the event dates.
• Is there parking available at the venue?
• Details about parking at the Sheraton Grand Nashville Downtown will be shared closer to the event.

Event Features

• Will there be networking opportunities?
• Absolutely! The summit is designed to foster connections among attendees, with dedicated networking sessions and casual meet-and-greet events.
• What is the night event at Ole Red?
• On May 19th, Docket is hosting an event at the rooftop at Ole Red from 7-10pm. There will be an open bar, live music and small bites provided. You are encouraged to eat dinner prior to the event. This is a private event.
• What types of workshops will be offered?
• Workshops will focus on best practices for using Docket software, industry-specific strategies, and business growth tips tailored for haulers.
• Will there be 1:1 support available?
• Yes, attendees will have the opportunity to schedule in-person support sessions with Docket experts during the summit.
• Can I share my ideas or feedback with the Docket team?
• Yes, the summit includes dedicated time for user feedback and discussions to help improve the software.

Other Questions

• Will meals be provided at the event?
• Breakfast and lunch will be provided during sessions on both May 19th & 20th. Further, there will be an open bar and small bites at the welcome happy hour and night event at Ole Red.
• What should I bring to the event?
• Bring your laptop or tablet for workshops, business cards for networking, and any specific questions you may have about using Docket software.
• How do I stay updated on event news?
• Keep an eye on your email and visit our website for the latest updates and announcements regarding the summit.

For any questions not listed, please reach out to marketing@servicecore.com.